More than Just Dash-boarding

How management can get more value from their data and improve business processes


Today’s management teams must rely heavily on business charts, business reports, and dashboards to make decisions and run their business efficiently. Management teams are especially crunched for time and need quick, easy ways to analyze large amounts of data and information to make informed decisions. As processes become more complex, traditional process management techniques become less effective. Business users prefer to see their processes “as-it-is” or in its “current state” in reports and dashboards rather than in the form of raw data. This allow users to analyze their processes, generate actionable insights and make timely, informed decisions.

Because supplemental tools like dashboards are so vital to the success of a company, let’s take a minute to review how management can use this as they seek to identify key performance indicators and make decisions that will ultimately drive the success of their business.

Today’s management teams must rely heavily on business charts, business reports, and dashboards to make decisions and run their business efficiently. Management teams are especially crunched for time and need quick, easy ways to analyze large amounts of data and information to make informed decisions. As processes become more complex, traditional process management techniques become less effective. Business users prefer to see their processes “as-it-is” or in its “current state” in reports and dashboards rather than in the form of raw data. This allow users to analyze their processes, generate actionable insights and make timely, informed decisions.

Because supplemental tools like dashboards are so vital to the success of a company, let’s take a minute to review how management can use this as they seek to identify key performance indicators and make decisions that will ultimately drive the success of their business.

A dashboard can provide management with a wealth of information. In addition to the valuable information a dashboard provides, it also presents information in a manner that is easy to view, analyze and interpret. The value a dashboard offers cannot be overstated.

To begin with a dashboard saves the management team time. Think about the difficulties involved in sifting through page after page of data and trying to make meaningful decisions based on what you gathered from that data. Now think about the ease of viewing that same information on one single page that offers a graphical representation, like a dashboard does, and how much easier it is to not only understand what the data is telling you but also to make decisions based off of the information presented by the dashboard. As you can see, making use of a dashboard allows management to cut down on their time spent analyzing and interpreting information and spend more time making decisions that will drive the company to future success.

Still however, management has to interpret and understand the data to make their own decisions. So how can managers and business users alike go beyond traditional business intelligence tools, that simply don’t meet the needs of process leaders today. The hidden flaw in BI is the assumption that business processes are always known and are happening as prescribed. We all wish that were the case, but we know from our experiences, that even the most well-defined operations don’t always go as planned. When these deviations happen, BI can show you what happened (i.e. the accounting department repeated step xxx 4 times) but struggles to answer the real question we need answered: why.

Process analytics tools can offer tremendous value to the management team to solve these problems. As a manager, one is asked to make decisions concerning a variety of aspects within the business. Management is expected to know the ins and outs of every portion of the business. Again, the management team’s time is valuable, and they can hardly be expected to spend the time getting to know the business at every core level. Time simply does not permit this. Thus management must rely on other tools that allow visibility to keep up to date on the various departments and divisions within the business.

Process Analytics with TimelinePI Process Intelligence:

  • Analyzes the completed processes and their model’s behavior, sub-second response time
  • Evaluates current undergoing process instances, alerts to broken protocols or abnormal variations
  • Predicts the behavior of process instances in the future, ensuring positive outcomes
  • Collaborations between process analytics and Enterprise Resource Planning (ERP) vendors, and the rise in the implementation of the task level automation are driving the process analytics market growth.

It’s so simple to use and requires no integration! Load your data, and immediately see detailed metrics in a dashboard like form. Perform advanced queries at the click of a mouse, and get immediate results — no waiting around for a report writer to get you data that is already stale!

TimelinePI is THE PROCESS INTELLIGENCE COMPANY!
No other software provider today has the advanced capabilities that the TimelinePI Process Intelligence Software Platform has to offer.


Process Analytics provided by advanced process intelligence like TimelinePI helps to provide a concise and detailed overview of the processes of business operations just like a dashboard, but with more ability to understand and drill into the granular details. The platform can function as an enterprise-wide analysis and monitoring system, seeing what the employees are responsible for specific tasks, identifying which departments have the most bottlenecks, and tell you why, and also allows insights into how much a specific process costs the company among many other things. In this way the supporting tools in a process intelligence platform can keep a manager in tune with their employees and ensure one has a firm grasp on the direction the company as a whole needs to take. With the ability to monitor and alert, problems can be avoided before they happen.

Process intelligence sees a process as a dynamic process flow of inter-related events — an entirely new and unique way for to look and understand and further improve business processes. BI solutions are focused on the data and metrics surrounding individual steps or events in a process and don’t have the ability to measure and analyze time intervals or even deal with the fact that many times there are repeated events. The patented timeline methodology approach makes it easy. Therefore, TimelinePI is empowering all users, regardless if they’re LEAN certified or computer coding geniuses, to become process experts. Anyone can now go beyond their traditional way of looking at how their businesses operate and view and analyze all the patterns of process flow easily seeing through the complexity of business processes.

If anything, the key to helping management make the right decisions is being able to provide them with valuable and accurate information, whether it be in the form of a simple dashboard, a text message/email alert, or with other supporting tools, so that they can make informed managerial decisions ensuring the firm is headed in the right direction.

 

 
About the author

Ryan Raiker is an accomplished business consultant with experience working with small and medium enterprises. Ryan has worked in project management in State, and Local government. He studied Business Analytics and later earned his MBA from Widener University in Chester, Pennsylvania. Currently Ryan is focusing on Brand Management and Product Development for TimelinePI.

October 4, 2018