Version 4.1.*

Version 4.1.0

New features:

  • New data processing / data source:
    • Direct cloud-to-cloud import from Five9 call center
  • License management improvements and adjustments:
    •  Administration: Ability to merge multiple independent users into the enterprise account from administrative panel
  • Alerts:
    • Real-time: configurable throttling for real-time alerts
  • Forecast:
    • Improved prediction on deadline violation
  • ETL:
    • Added control to remove repository history
    • Added validation and error reporting of upload manifest
  • Breakdown Analysis:
    • Enhanced breakdown analysis with ability to select an attribute from all events where it occurs

Fixes and Tweaks:

  • Other Fixes:
    • Numerous bug fixes, performance and reliability improvements