An Easy Button for Claims Process Optimization? You bet.

According to McKinsey & Co*, operations and IT account for more than half of P&C insurers’ cost base. Claims processing – the core of your service delivery capability — is a huge chunk of that cost.  Can you see what’s really happening in 100 percent of your claims processing operations today?  You can, if you want to.

Timeline Process Intelligence is the “Easy Button” that shows you exactly how your processes really execute – enabling you to understand the underlying causes of poor cycle time performance, leakage, or policy compliance.  

*McKinsey & Co 2014 360° Insurance and Asset Management Report

  • Load data and automatically recreate, visualize, and analyze process flows as they really occur.
  • Reveal specific incident types that tend to add time and cost to your claims or underwriting process.
  • Identify rare or unusual process patterns that you don’t expect to be happening, or that may introduce compliance risk.
  • Provides a comprehensive picture of end-to-end process execution with 25 pre-defined analysis techniques.
  • Extracts data from virtually any IT system(s) to recreate, model, and analyze 100% of your end-to-end claims processes.
  • Helps you analyze, fix or automate your processes to deliver the biggest impact on speed, accuracy, fraud detection, or overpayments.
  • Re-triage on the fly, make file reviews a thing of the past, stop burning out staff with “false-alert fatigue.”

What can we do for you?

Process Intelligence helps you understand how to improve the customer experience and throughput, avoid compliance risks, and identify a wide variety of efficiency improvement opportunities quickly and at a fraction of the cost you pay today. Get an inside view into the inner workings of end-to-end operational processes for any insurance unit.

Click here to sign up for a free trial today and see for yourself how ABBYY Timeline can help you target process improvements.

Learn how to get the most from insurance data using advanced process intelligence

ABBYY Timeline is beneficial
to all areas of insurance:

• Property and Casualty • Third Party Administration • Claims Processing • Customer Journey Mapping  • Appointments & Scheduling • Resource Stewardship • Auditing Procedures • Risk Reporting • Customer Satisfaction • Revenue Cycle Management  • Procurement • Quality Assurance • and much more!

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