Process Intelligence for Insurance Providers

Optimize multiple connected steps in the claims cycle, secure customer loyalty and ensure positive business outcomes.

Boost efficiency and perform better

ABBYY Timeline will help you focus on high value process performance areas and will help create efficiencies in your operations to reduce or eliminate repeated tasks, wastes and errors in the process, helping you save money.

For the first time, you will have full visibility into all of your processes – including those where process steps were performed on multiple backend systems (e.g. Majesco, DuckCreek, Guidewire, CSC, Insurity, etc.) – to better manage operations and ensure positive business outcomes.

To meet the challenges facing claims processing departments today requires a deep understanding of the myriad business processes that are the life’s blood of the operation – it requires TimelinePI.

ABBYY Timeline is the next generation of resource solutions and the difference maker for the future of insurance analytics, delivering business value for internal staff, contract adjusters, third-party support organizations and other partners.

Process Opportunities

Some examples of insurance accomplishments


Use predictive analytics to power risk evaluation, risk selection & underwriting decisions. Protocol and remediation capabilities are helping carriers deliver automated and guided processes designed to drive the optimal business outcomes.

Claims Processing

Ensure compliance with automated monitoring and remediation while increasing efficiency and productivity by initiating straight-through data processing to achieve greater data accuracy, faster processing, enhanced
information accessibility and reduced processing costs.


With end-to-end process simplification and optimization, carriers are improving straight-through processing and reducing billing and collection cycle time. With the ability to monitor and predict, carriers are able to control outcomes through automated remediation.

Using ABBYY Timeline agencies can quickly discover and understand their current process state, identify opportunities for process improvement and monitor compliance with best practices or compliance rules.

FREE E-Book - Robotic Process Automation:
Understanding the “Future of Work” And Transforming Your Business

Analytics in Action!

Visualize, analyze, and continuously monitor  all of your insurance processes with a quick to learn, easy to use point and click interface. 

View Full Version Insurance Demonstrations and Webinars

Get a free trial of ABBYY Timeline fully functional, no hassle, no limitations, full support and no contract!

Schedule a call with one of our process mining experts to receive a personal tour of the ABBYY Timeline solution.

Have general questions about what we do? Press inquiry? Or just want to talk to a process mining expert?