Manage revenue, streamline utilization and reduce costs across the care continuum.

As a Healthcare provider, operational processes are quite literally the core of your service delivery. Concepts such as patient journey, service throughput, lean, and revenue cycle optimization have become focal points for conversations about improving access, reducing cost, and guaranteeing quality of healthcare services.

So the question is simple: Can you really afford not to know how 100% of your processes are performing, 100% of the time?

That’s what we do. We expose every process, every blindspot, compliance risk, or service metric that your organization executes everyday. It’s not magic (although it may seem like it!) – it’s simply the next step in the digital transformation taking place in every industry today.

Sound to good to be true? Its not. And we can show you.

The fact is, process footprints created in almost any IT application (EHR, ERP, LIMS, etc) can be quickly extracted, combined, and automatically reconstructed in digital form. Applying intelligent process analytics helps you understand what’s working, what’s not, why, and where the most impact can be acheived for efficiency, service delivery or revenue optimization. Even for the most variable or ad hoc case management processes.

We married the concepts of Business Intelligence with Process Mining to deliver true process intelligence and lift your organizations’ Process IQ into genius territory.

That’s not all however. TimelinePI can monitor process execution in near realtime – and proactively alert your staff when protocols are not followed or process misbehaviors are detected.

No more costly consultants (sorry boys), sampling, estimates, guesses or war rooms to figure out how your operational processes are performing. We’ve brought process excellence into the digital age so there simply isn’t any excuse for not knowing anymore.

Can you easily define these example metrics?

  • Adherence to admission protocols
  • Check-in to exam room start time by staff member
  • Average wait time before rooming
  • Efficiency & root cause for cohort comparisons
  • Real time deviations from follow-up schedule protocols
  • Appointment cost and duration from scheduling to payment
  • Actual process time/cost versus industry best practice

Process Opportunities

How TimelinePI Can Help


Overview – TimelinePI automatically discovers and visualizes the patient journey.

Timeline Analysis – A unique and intuitive approach to visualizing patient care processes.

Process Schema – Automatically detect and display structured or variable service process environments. 


Path and Cost Structure – See every process path, and compare side-by-side cost, timing, and identify compliance risks.

Detailed Case Analysis – Display patient experience end-to-end in one screen.

Process Query – A simple drag and drop approach to creating sophisticated, complex search and filtering.


Expose Costs – Uncover unknown opportunities for cost reduction. 

Reduce Time- Faster time to benefit for process improvement initiatives.

Patient Satisfaction – Eliminate process behaviors that reduce overall patient satisfaction.


Protocol Analysis – Easily define rules for monitoring process compliance.

Journey Mapping – Understand the time impact of queue based routing workflows.

Cohort Comparison – Benchmark filtered sets side-by-side for insight to best practice.


Intelligent Patient Process Analytics Handout

Healthcare Datasheet

Ready to see a live demonstration?

Analytics in Action!

TimelinePI in the Emergency Department

Auto-discovery and
Process Visualization

Load data from your EHR to automatically analyze individual patient journeys and display how patients move through the ED . Automatically understand what tasks typically happen together and see processes as-is, understanding your entire process flow. With TimelinePI you can get a full process understanding end-to-end. Find the rare and unusual patterns that you don’t expect to be happening. 

Complex Search/Query
and Filtering

Investigate the reasons why some processes are taking longer than others. Drill in and explore patients that have more tasks than average. Analyze time between two specific care events, and compare different departments, regions, or specific employees. Identify specific incident types that tend to add time and cost to your patient care management process. Visualize your patient experience duration from start to end.

Operational Monitoring
and Alerting

Build best practices and rules to support ongoing operational monitoring. Get alerted via email, web services, or SMS text when certain rules in your patient process are broken. Drill in on specific violations based on root cause related to time, occurrences, or task position. Alert so all that all protocols and best practices are being followed.

View Full Version Healthcare Demonstrations and Webinars

A video demonstration of TimelinePI for Healthcare Providers analyzing the patient experience in an ED using Timeline Analysis™

A previously recorded webinar of TimelinePI for Healthcare Providers in partnership with Care Analytics. See all the uses for TimelinePI to assist in improving your patient experience

A video demonstration of TimelinePI for Healthcare Providers showcasing in depth granular analysis and highlighting key features of TimelinePI like Cost Analysis and Process Schema


Get a free trial of TimelinePI fully functional, noi hassle, no limitations, full support and no contract for 90 days!


Schedule a call with one of our process mining experts to receive a personal tour of the TimelinePI solution.


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