Process Intelligence for Healthcare

Improve the patient experience, reduce waste, increase efficiency, and optimize processes. 

We get it. Healthcare is facing a lot of challenges

Healthcare providers are being asked to do more with less amid tremendous complexity. With the proliferation of investments in EHR and other technologies, administrators and clinical teams are being inundated with dashboards and reports. Despite having all the information, they are often forced to make crucial operational decisions without complete insight. 

Improve processes every step along the way

So the question is simple:
Can you really afford not to know how
100% of your processes are performing, 100% of the time?

Concepts such as patient journey, service throughput, lean, and revenue cycle optimization have become focal points for conversations about improving access, reducing cost, and guaranteeing quality of healthcare services for patients, and easing the burden on service providers.

Expose every process, every blindspot, compliance risk, or service metric that your organization executes everyday. It’s not magic (although it may seem like it!) – it’s simply the next step in the digital transformation taking place in every industry today.

Intelligent process analytics helps you understand what’s working, what’s not, why, and identifies opportunities to improve efficiency, service delivery or revenue cycle. Make compliance easy by monitoring clinical operations in realtime, while proactively alerting your staff when protocols are not followed or process misbehaviors are detected.

Sound to good to be true? Its not. And we can show you.

The fact is, process footprints created in almost any IT application (EHR, ERP, LIMS, etc) can be quickly extracted, combined, and automatically reconstructed in digital form.

How is ABBYY Timeline is being used in Healthcare?

Automatically piece together the ‘as-is’ business process analyzing each and every event, identify correlations, frequency, and performance. Within minutes all of the relevant information is presented in an easy to read and understand format.

Easily create an interactive model containing all the relevant process information down to the single case level. Highlight process exceptions, unusual transactions, bottlenecks, deviations, weaknesses and potential risks in processes.

Identify inefficient variations and set rules for the process. Alert the right staff or automate remediation to ensure processes are functioning properly and eliminate bad processes before they happen with ongoing monitoring of protocols.

Learn more about ABBYY Timeline as the Virtual Control Center for Emergency Departments

Analytics in Action!

Automatic Discovery and
Process Visualization

Load data from your EHR to automatically analyze individual patient journeys and display how patients move through the ED . Automatically understand what tasks typically happen together and see processes as-is, understanding your entire process flow. With ABBYY Timeline you can get a full process understanding end-to-end. Find the rare and unusual patterns that you don’t expect to be happening. 

Complex Search/Query
and Filtering

Investigate the reasons why some processes are taking longer than others. Drill in and explore patients that have more tasks than average. Analyze time between two specific care events, and compare different departments, regions, or specific employees. Identify specific incident types that tend to add time and cost to your patient care management process. Visualize your patient experience duration from start to end.

Operational Monitoring
and Alerting

Build best practices and rules to support ongoing operational monitoring. Get alerted via email, web services, or SMS text when certain rules in your patient process are broken. Drill in on specific violations based on root cause related to time, occurrences, or task position. Alert so all that all protocols and best practices are being followed.

A video demonstration of ABBYY Timeline for Healthcare Providers analyzing the patient experience in an ED using Timeline Analysis

View Full Version Healthcare Demonstrations and Webinars

A previously recorded webinar of ABBYY Timeline for Healthcare Providers in partnership with Care Analytics. See all the uses for ABBYY Timeline to assist in improving your patient experience

A video demonstration of ABBYY Timeline for Healthcare Providers showcasing in depth granular analysis and highlighting key features of ABBYY Timeline like Cost Analysis and Process Schema

Recent Healthcare Articles and News​

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Learn how to get the most from healthcare data using advanced process intelligence