Healthcare Providers are Embracing Timeline Process Intelligence to Streamline and Improve Operations

Hospital Operations Shouldn’t be so Reactive

Today’s hospitals are reacting to events only as they unfold: Additional staff called in only after the existing team is overloaded and inpatient units scrambling to discharge patients while others are already boarded in the ED. Our predictive real-time process intelligence platform gives teams transparency and recommends the best course of action. The result? Improved efficiency, patient experience and clinician satisfaction.

Anticipate What’s Coming and Predict Future Process Outcomes

  • Predict issues before they impact care
  • Recommend immediate course corrections
  • Engage the right team members to take action

Prediction is based on actual processes – All the historical data regarding process execution is used to train/text or predictive model

Once the predictive model is completed the system can predict the future state of a process instance very early in its life-cycle:

  • Will this account need to be referred to collections?
  • Are we at risk of missing a protocol deadline for a clinical trial participant?
  • Will this patient need to be admitted?

Real-time monitoring and alerting

Process Query Alerting – Quickly build a process condition including sequence of steps, timing, repetition and any attribute data so it can be evaluated across all process instances. Matching instances trigger alerts.

Protocol Alerting – Easily define a rule based on required steps and performance conditions that must be met and continuously monitor for process instances that fail to adhere to these rules. Any process instance that fails to comply with the rule triggers alerts.

What’s the hype all about?

The continued uncertainty and risk that the healthcare industry is facing is motivating healthcare organizations to boost their efficiency across functional departments, including the ED.

From Data To Action – Hospitals are missing a platform that makes their mountains of data meaningful. The substantial dollars organizations have invested in EMRs represent an essential first step, but EMRs alone are not able to connect the dots and enable the right actions. EMRs — comprised of raw data on each patient’s medical care — function as systems of record. On top of those, healthcare organizations have built systems of display, which present retrospective data analysis in the form of dashboards, charts and reports. These tools help inform future clinical and process optimization, but they fail to offer prescriptive, actionable recommendations for improvement in real time.

New intelligence and analysis capabilities are available today to assist providers in improving care, efficiency and reducing costs. These types of innovative technologies are reshaping the way providers deliver quality care to patients. Process Intelligence has the opportunity to change the way providers analyze and improve operations across departments. 

Solving Operational Issues across the Health System

Today’s health systems involve an interconnected web of processes across facilities and departments. It is critical to invest in a process intelligence solution that scales across the entire health system, allowing for the easy understanding and optimization of even the most complex processes.

Automatic, Continuous, Real-time, Data-driven Decisions at Enterprise Scale

The TimelinePI Process Intelligence platform provides real-time optimization of hospital operations. It continuously discovers inefficiencies, analyzes workflow, monitors the process and performance, and predicts future trends. TimelinePI’s technology gives healthcare leaders the resources to literally see their next steps in the palm of their hand and receive alerts of issues as they happen in real time. This results in decreased costs through improved efficiency, and a better patient experience with improved quality of care

A Healthcare Process Control Center

Everything healthcare providers do comes back to what is best for the patient. Delivering the right care, at the right place, at the right time — is the goal of an effective, efficient patient flow strategy. And the best way to achieve that goal is through an operational control center.

Timeline Process Intelligence for Healthcare is the first enterprise-ready process intelligence platform to deliver advanced process insights for the healthcare industry. This means a true “System of Action” or “Hospital Command and Control Center” that can bring together data, technology, and people to make it possible for hospitals to run their operations efficiently, in real time and at scale. Using artificial intelligence and machine learning, the platform continuously monitors operational data, anticipates potential issues, and delivers recommended course corrections to the right team members in the moment. TimelinePI alerts the right people and empowers them to take action. The last mile — pushing actionable information to the people who can affect change — is the key to operational excellence.

The possibilities for TimelinePI in healthcare are endless

As health systems continue to drive forward in the quest to value-based care, improving operational efficiencies and lessening the cognitive burden on clinicians and staff will be essential component to success.

Discovery, analyze, improve, and monitor clinical and operational processes that drive access, cost and revenue and quality during the healthcare delivery cycle.

Beyond the ED: Fixing Operations Across the Entire Care Continuum

The potential for data analytics solutions powered by AI to revolutionize hospital operations and improve satisfaction for both providers and patients is limited only by our imaginations. The technology’s ability to constantly monitor, learn and alert staff of impending events — and most importantly, provide recommendations to best handle them — can be applied to any aspect of hospital operations.

Where to start?

TimelinePI can be deployed to support a variety of initiatives and departments in the hospital, such as the emergency department, perioperative care, inpatient units, and pharmacy. Many choose to start in the ED, the front door to the hospital.

Learn more about TimelinePI for Healthcare.

April 17, 2019