Blue Prism RPA and ABBYY Timeline Process Intelligence Technology Alliance

Boosting efficiency and performing better together

We are very proud of our partnership relationship with Blue Prism, provider of the world’s most successful digital workforce, in a new Technology Alliance Program. ABBYY Timeline will enhance the Blue Prism’s Robotic Operating Model (ROM) and your RPA journey with process intelligence: an approach that combines advanced process mining, with industry best practice analysis tools, real time monitoring, and process prediction. Process intelligence is your RPA control center, helping you achieve digital process excellence.

Blue Prism & TimelinePI: Get easy access to “drag-and-drop” artificial intelligence
for instant connection to TimelinePI’s process intelligence solution—all while
building a process within Blue Prism.

Visit for more information on how together we can further intelligent automation.

The acronym you need to know about:
RPA (robotic process automation)

Automation is a task-driven imperative with a sole purpose: to get machines to do the repetitive tasks we creative, free-thinking humans don’t want or really need to do. ABBYY Timeline Process Intelligence adds a critical layer of understanding to enable intelligent automation and improves RPA scalability exponentially, while also driving customer satisfaction, employee performance and business results. All companies have the opportunity today to evaluate (or re-evaluate and re-engineer) technologies through the lens of business model opportunities and constraints. Timeline Process Intelligence provides the most comprehensive in-depth analysis and insights into the design of the automated process and offers the most advanced post-implementation monitoring alerting and prediction of bot execution. 

Getting RPA right is difficult

ABBYY Timeline helps you avoid the common mistakes that often prevent organizations from delivering on the promise of RPA. As demand and expectations skyrocket, RPA vendors and adopters alike are finding their initiatives unintentionally and often unnecessarily gated by two major factors:

  • The time and effort required by the pre-RPA process discovery and benchmarking of the as-is state. How do we know what to automate next and why?
  • The post-RPA requirement to quantify savings, monitor performance, control compliance, and an ability to advertise success and further scale automation throughout the enterprise.

Underestimating what happens after RPA Robots perform their tasks faster and in much larger scale, causing higher workload and performance peaks. ABBYY Timeline streamlines and helps deliver RPA success.


ABBYY Timeline streamlines and
helps deliver RPA success

TimelinePl’s extensive capabilities allow faster and better process analysis with a simple point and click interface featuring 25+ pre-built, best practice analysis tools — no coding required. Unlike others that can’t filter, search, or analyze violations, patterns and events in a process (can only do mining or as in AI — pattern mining) ABBYY Timeline makes process analysis easy. No single solution can match the complete set of capabilities and features of TimelinePl.

Target processes with the best return

  • Discover opportunities and identify the optimal processes for RPA
  • Easily identify the high impact opportunities
  • Understand process execution’s cost, time, delays, and all the other intricate details about how your business processes execute as-is

Optimize so that robots can do more

  • Detects problems, bottlenecks, and unnecessary steps within the process, to optimize processes before RPA implementation.
  • Visualize and understand 100% of process execution so you can take action based on facts, not assumptions

Monitor and alert post implementation

  • Monitor the performance of robots and ensure they are operating as planned
  • Quantify the benefits of RPA optimized process vs. the original with side-by-side comparison
  • Evaluate the RPA impact on the process both upstream and downstream

Which processes are suitable
for RPA and Process Intelligence?

Financial Services

  • Account closure and opening
  • Account audit requests
  • Foreign exchange payments
  • Claims processing

Supply Chain

  • Order management
  • Material requirements planning system
  • Energy consumption and procurement
  • Payment protection measures

Human Resource Management

  • Timesheet administration
  • Job role change
  • Amendment of address details
  • On- and off-boarding procedures


  • Administration
  • Claims Processing
  • Subrogation
  • Underwriting


Intelligent automation addresses the
business challenges regardless of industry

Increasing complexity necessitates the need for cognitive “power tools.” Data and information are being created at an accelerating rate, outstripping the ability of humans to keep up. For instance, the IBM Watson healthcare collaboration with Cleveland Clinic study found that the amount of medical information is doubling every five years. Just as power tools enable workers to keep up with increased production volumes, intelligent automation enables knowledge workers—from physicians to investment analysts to plant supervisors—to process, understand, and gain value from the volumes of information sitting in their data warehouses.

Common Questions About Intelligent Automation

What industries best benefit from intelligent automation?

Intelligent Automation is ideal for any industry or sector that has routine business processes that follow consistent rules, are methodical, repetitive, and predictable. Good examples of such processes can be found in human resources, the supply chain, as well as in the finance and IT services departments. Industries like banking, insurance and asset management will certainly derive great value from RPA.

What are the business benefits of intelligent automation?

The major benefit is the return on investment that be as much as 200 percent in the first year if implemented on high ROI opportunities.  But it’s wrong to look just at the short-term financial gains, particularly if those are simply a result of labor savings. That approach does not do justice to the power of the intelligent automation, because there are multiple business benefits.

For example, companies in highly regulated industries such as insurance and banking are finding that automation is a cheap and fast way of applying superior capability to the problem of compliance. You also get better customer service because you’ve got more power in the process. That means if a company receives a large amount of customer inquiries, for example, automation can free staff to deal with the more complex questions.

What are the most important considerations?

Intelligent Automation has the ability to transform business models and accelerate change in organizations big and small. The most important consideration is strategy. You can use intelligent automation to address cost savings. But if you use intelligent automation as a broader strategic tool, you get a lot more out of it.

If you still don’t yet have a blue print for intelligent automation or your operational transformation in 2019 you still have time to plan. If your organization is prioritizing digital transformation and truly wants to accelerate their success — a Process Intelligence Platform is an absolutely critical piece of the puzzle.

About TimelinePI
TimelinePI, the most advanced Process Intelligence platform available today, is designed to raise your organization’s Process IQ. The ABBYY Timeline Process Intelligence Platform uses next generation process mining methodology, specialized analytics, automated process monitoring and alerting, and predictive machine learning to enable sustainable, enterprise-wide process excellence.  Built using the company’s patent-pending Timeline Analysis™ architecture, the ABBYY Timeline platform delivers process insight and control capable of addressing even the most complex business process scenarios. For more information about how it works, visit and follow the company on LinkedIn and Twitter.

About Blue Prism
As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide business leaders with new operational capacity and intelligent skills to automate mission critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount.Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism robots from renowned companies including Aegon, BNY Mellon, Coca-Cola, Commerzbank, IBM, ING, Maersk, Nokia, Nordea, Procter & Gamble, Raiffeisen Bank, Siemens, Westpac and Zurich. For more information about Blue Prism (AIM: PRSM), visit and follow the company on LinkedIn and Twitter.

October 1, 2018