Are you asking these questions before implementing RPA? You should be…

It is expected that by 2025 that businesses will gain a potential savings of $5 trillion to $7 trillion due to RPA. This is because of its large time and cost saving ability when paired with the right processes. Yet it is still expected that businesses will continue to miss out on 50% of automation opportunities. Why are businesses so hesitant to implement RPA?

With all the benefits, at a first glance it does not make sense why companies would miss out on the opportunity for RPA. The graph below shows the top seven reasons companies do not adopt RPA. The leading reason for not adopting RPA is not understanding the company’s most basic processes.

What are the most important considerations?

Intelligent Automation has the ability to transform business models and accelerate change in organizations big and small. The most important consideration is strategy. You can use intelligent automation to address cost savings. But if you use intelligent automation as a broader strategic tool, you get a lot more out of it.

In order to ensure that the right process is selected to automate the checklists below help to identify whether a process is a good candidate for RPA.

RPA Checklist

  • The process follows rules based, rather than judgement based decisions
  • The process is repetitive and prone to human error
  • The process follows a clear set of instructions
  • If there is input data, it is digitized, or can be with methods such as OCR

Other Processes to be Considered

  • The process has a high volume paired with low complexity
  • The process involves data manipulation
  • The process has a high rate of error or high impact when errors do occur
  • The process runs 24/7

Before implementing Robotic Process Automation into your business operations, have you considered the full affect of your newly implemented robotic workforce. By answering these questions it will get you closer to taking full advantage of RPA and seeing a great return on investment. If some of these questions go overlooked it can spell catastrophe for you and your business. 

  • Is there an organization-wide, business-driven vision defined for the RPA project? 
  • Has system integration been communicated organization wide? 
  • Is the process selected the best candidate for RPA?
  • What is the return on investment (ROI)?
  • When will the organization realize positive ROI?
  • Is the process selected properly documented and fully optimized?
  • Are the automated processes align with the vision and desired value? 
  • Have key performance indicators (KPIs) been defined to measure success? 
  • Who will be trained to manage the new RPA system? 
  • Who will have access over the new RPA system? 
  • Is the RPA compatible with underlying architecture and infrastructure of the company? 
  • Will the RPA system integrate well with any further emerging technologies? 
  • Will there be a knowledge-management repository be created? 
  • Have security and security breeches been considered? 
  • Is there a fallback plan in place if the robots have a malfunction? How is this guaranteed? 
  • How often will the robots be evaluated to make sure that they stay in line with current business demands? Is there an easier way to do this?

Getting RPA right is difficult – according to the industry experts: 50% of automation opportunities are currently being missed, due to inaccurate planning. Manual process assessment is still the common approach to pre-RPA process discovery, but there’s a better way. Hint: Process Intelligence

Together, Process Intelligence and Robotic Process Automation can…

  1. Identify processes suitable for RPA implementation during the preparation phase
  2. Monitor, Build, and Control efficient and automated end-to-end business processes Provide an easy way to manage and control numerous back-end systems
  3. Reduce the amount of errors and inefficiencies in operations and ensure positive outcomes
  4. Provide monitoring and analysis of RPA performance, promoting continuous improvement of RPA in post implementation phase

Free e-book Robotic Process Automation: Understanding the “Future of Work” And Transforming Your Business –  This e-book helps navigate the best-practices that help to successfully implement RPA company-wide.

About the author

Ryan Raiker is an accomplished business consultant with experience working with small and medium enterprises. Ryan has worked in project management in State, and Local government. He studied Business Analytics and later earned his MBA from Widener University in Chester, Pennsylvania. Currently Ryan is focusing on Brand Management and Product Development for TimelinePI.

March 1, 2019