Banks’ processes: From ATMs to block chain, where will they go next?

Banks’ processes: From ATMs to block chain, where will they go next?

Blog, Financial Services, RPA, Ryan Raiker
Over the past several years we have seen a plethora of organizations adopt approaches to improving the quality and efficiency of their output. Some of these have included: Business Process Re-engineering, Lean, Six Sigma, Business Process Management, Business Performance Improvement, and many more. Every one of these methodologies focus on one thing: PROCESS! This focus on process level improvement is about improving the way that businesses create and deliver value to the customer. Although the focus is on the process, the goal is to try to change the way that people within a company work and behave. Organization is a good way to execute processes well. The best BPM enabler is metrics from process and workflow (i.e. asking “how well are we doing”, “are we meeting our goals”, “are our customers…
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The hot topic everybody is talking about … RPA!

The hot topic everybody is talking about … RPA!

RPA, Ryan Raiker
  In recent months, Robotic Process Automation (RPA) has been a hot topic among business process experts. I would know, I sat in on numerous lectures about "the future of business: automation" while in school. Lots of companies have begun to think more about RPA as a tool to improve their operations and move them further into "the future of business: automation", but what is RPA and what exactly does it have to offer? Imagine a mixture of tedious process investigation (you know the kind with overhead cameras, clipboards and stopwatches), employee errors, over extended staff, and numerous repeated tasks slowing your organization down and adding to costs. What do these all have in common? For starters, they're a major competitive constraint on the organization. The other is actually good…
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