Detailed Case (Instance) Analysis

Main Use

For many users this is the one place to see their entire process, events from various systems and locations, all in one place. This analysis tool is the true end-to-end visibility of a process instance and offers case management like details to evaluate the fine details of specific cases/instances.

Overview

The Detailed Case (Instance) Analysis shows the details of a specific Timeline #x, which represents a singular process. Process instances can be analyzed in detail even where different steps in the process are performed on multiple back-end systems.

Sub-processes are detected using event pattern analysis. The Detailed Case Analysis tool automatically detects events which are done as sub processes or parallel processes and groups them out together.

The column all of the way to the left is the super set of all of the events which occurred with this specific process. This is the place where process instances can be analyzed in detail even where different steps in the process are performed on multiple back-end systems.

Each event is displayed along with the attributes that correspond to that particular event.

You can export this timeline, the events and corresponding attributes to CSV by selecting Export at the top.

The Right Panel:

Tags:

Here new tags can be added, as well as all relevant tags for this timeline would be displayed.

View:

You can select whether or not you want to see sub-processes broken out together either based on stats or on attributes.

You can also choose whether or not to display event attributes.

You also have the option to see the duration between the events in the timeline visualization, versus only seeing how the events were executed in order.

Statistics:

Duration, Number of Events, Number of Unique Events, Number of Hidden Events, Maximum Gap, Minimum Gap, Average Gap, and Cost

Example Video Demonstration

Example

Here you can see the process instance details. There is also sub processes grouped together in this example. To the right on the side panel are statistics about this specific process timeline.