Connecting to ServiceNow as Data Source

Steps to Connect TimelinePI To ServiceNow Instance

  1. Login to your ServiceNow account
  2. Type “oauth” in the search box to easily find the “Application Registry”
  3. Navigate to “Application Registry”
  4. Click “New” to create a new Application
  5. Choose “Create an OAuth API endpoint for external clients” from the list
  6. Enter a name – the name does not matter, type any name (eg. “TimelinePI”)
  7. Click the lock button near the “Redirect URL” to specify the “Redirect URL”
  8. Enter the following URL – https://online.timelinepi.com/oauth.html?service-now
  9. Copy Client ID field for use on TimelinePI
  10. Save the changes by clicking “Submit”

TimelinePI Login Details

Ensure that your browser allows pop-ups from https://Online.TimelinePI.com
Instance Name – comes from the SN instance name which can be found in the SN URL – https://instancename.service-now.com/
Client ID – comes from the newly created Application registry screen

User Name/Password – a valid admin login for the ServiceNow Instance