Discover the “Who”, “What”, “When” and “How” of your business processes – the process patterns, events and their timings.

State and local governments are faced with the continuous challenge of trying to deliver the highest levels of emergency response and other citizen services while being forced to operate with lower budgets. TimelinePI provides a new way to visualize your operational processes to allow you to analyze, optimize and monitor your key services and administrative functions, including:

Using TimelinePI agencies can quickly discover and understand their current process state, identify opportunities for process improvement and monitor compliance with best practices or compliance rules.

Key Features:

  • Does not require specialized skills or consulting to use
  • Delivers out of the box capabilities that provide quick, intuitive, and informative process transparency
  • Process metrics and measurements are created automatically without programming
  • Provides immediate visibility and access to robust process metrics
  • Users can immediately focus on improving processes instead of coding or customizing inhouse tools with what are already scarce resources
  • Users can import existing data – doesn’t require any specialized environment or data consolidation

Watch a video demonstration of TimelinePI for Government analyzing three different process areas: Non-emergency 311 City Services,  Procurement/Invoice Processing, and Emergency 911 Computer Aided Dispatch (CAD) data using Timeline Analysis™